Referral process
Any woman who meets our eligibility criteria can refer herself to the Centre. She will be put through to the counsellor on duty who will give her information about the service and place her name on a waiting list. Once she has reached the top of the waiting list she will be offered an assessment appointment. After that appointment, the counsellor will discuss with her whether or not our service is the most appropriate for her. She will be helped to find support elsewhere if not. If she is appropriate, and wishes to commit to counselling, she will be placed on the waiting list for the next available counselling space.
We try to minimise the waiting time for clients. Our target is six weeks for an initial assessment and six weeks for counselling. More often than not, the waiting time is much shorter than this.
We accept referrals from other agencies and professionals, but we ask all referrers to ask clients to call the Centre themselves and confirm that they wish to receive counselling.
The Maya Centre provides clients with one 50-minute counselling appointment each week. The length of the counselling contract will vary according to the women’s needs and can be up to a maximum of twelve months.
Groups are often appropriate provision for women as they can enable communication, sharing, support and understanding.
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