Women aged 18+ in North London. We welcome and prioritise survivors of abuse or violence, women from minoritised communities, refugees, disabled women, LGBTQ+ women, and migrants. If you’ve experienced abuse, violence, trauma, or discrimination, you are very welcome here.
We are not a crisis service. If you are in immediate danger, call 999. For emotional support, Samaritans are available on 116 123 (24/7).
If you are in immediate danger or feel unable to keep yourself safe, please contact:
Yes. All therapy spaces and sessions are women-only; abuse survivors often tell us this makes it easier to feel safe, heard, and understood.
Children or animals (except guide dogs or certified support animals) cannot accompany you to the centre.
No. You can self-refer directly – please see our referrals page, otherwise referrals can be made by a GP, a support worker, or other organisations, but this is optional. We process referrals on a first come, first served basis.
Primarily, clients from minoritised communities with trauma from domestic violence, abuse, child sexual abuse, sexual violence and abuse, are prioritised in line with our funding criteria. We also prioritise women on low incomes with a household income of less than £30K.
Provision for those experiencing anxiety, depression, grief, relationship difficulties, low self-worth, and stress can be provided where we have funding capacity, otherwise we will refer you on to services that do or back to your referrer or GP.
We offer women-only talking therapy in a safe, supportive space. Women come to us for many reasons, including:
We are unable to see clients with high level mental health diagnoses, though you do not need a diagnosis to be seen here. Depending on funding, we also offer group therapy (art/drama) and pyschoeducation workshops – please check the here for more information.
Since we encourage face to face sessions, we do have lift access for those with mobility issues.
We are a charity, so we aim to keep therapy as accessible as possible.
Sessions are free and length of counselling contracts depends on funding criteria. Though sessions are free at the point of service to the client, it costs the service £95+ per session to deliver one counselling session. Therefore, cancellations and DNAs come at a great cost to the service in terms of time, money and resources.
Once you get in touch:
If we are full, we will be honest about waiting times and help you look at other options if needed.
Yes. All therapists are fully qualified, trauma-informed, and professionally supervised. We also have monitored and supervised trainees who are on placement.
Yes. All our therapists are qualified professionals and are trained in trauma-informed, survivor-centred therapy.
They understand how abuse, racism, poverty, migration, disability, and inequality can affect mental health. You are not expected to explain or justify your experiences.
Yes. What you share is confidential, with limited safeguarding exceptions. The only time we may need to share information is if there is a serious risk of harm to you or someone else. If this ever came up, we would always try to talk with you about it first.
No — unless there is a serious safeguarding concern (risk of harm to you or others).
Safeguarding means taking action to help keep people safe from harm, abuse, or neglect. Our team follows clear safeguarding policies to protect women using our service.
We follow UK GDPR and data protection laws. Your information is stored securely, used only for providing support, and never shared without a lawful reason. You have the right to access, correct, or ask us to delete your data where possible. Requests for certain data will incur processing fees and require a meeting with the Clinical Director.
Yes, we provide general letters to confirm that you have attended sessions here, at the end of your client counselling contract. We do not provide supporting letters for benefit applications such as PIP or court hearings, unless there is a legal court order requesting information. Other letters may incur a processing fee. We do not give or provide written diagnosis of any mental health condition.
No. We do not share information for immigration purposes. You do not need to disclose your immigration status.
Primarily in person, though we may offer online, or telephone sessions if deemed safe to do so. In person sessions are strongly encouraged. We do not offer home visits for counselling sessions.
50 minutes per session. The number of sessions depends on your needs, funding, and availability. This will be discussed during your assessment — there is no pressure to commit before you are ready.
Yes. Demand can be high and waiting times fluctuate. We aim to not exceed six months of waiting times -this is why we ask people to consider readiness for therapy and to support the referral process. By providing up to date availability, specific counsellor matching requests (if preferred and upon availability) and to not accept an offer of assessment or sessions if you feel you are not going to be ready when contacted after referring/being referred ensures that the waiting list moves quickly. See ‘What helps speed up the process of making a client referral?’ below.
That is okay. You may feel unsure at first and this is a normal feeling. If you think that after making the referral and when we contact you to offer an assessment appointment, you are not ready for therapy please let us know by responding quickly so that the space can be offered to someone else.
If you do start sessions, you do not have to know what to say or where to start once you are in the room. Therapy can move at your pace, and you are always in control of what you share.
Yes, depending on availability. Please ask and see our list of currently available languages – there may be times where waiting times are longer due to need for a specific language request.
Only two initial offers of an assessment appointment are given, which must be confirmed, as our funding is restricted. Non-attendance and cancellation of appointments and counselling sessions come at a cost to the service, reducing capacity for those wanting to access our services here. Counselling is an emotional and time commitment. See ‘What if I am not sure that I am “ready” for therapy?’ above.
We do not see clients with severe and untreated mental health diagnoses e.g., psychosis, schizophrenia, severe eating disorders, advanced personality disorders, CPTSD, recent sectioning or complex presenting issues. Sometimes we may be able in a small number of appropriate cases, offer a tentative assessment however an assessment appointment does not mean that counselling sessions will be offered.
We are unable to work with clients where there is a prior history of non-engagement with our services or challenges in engaging in the referral process. The referral process can be closed at any time and referrals that are subject to a complaint cannot be processed until the entire complaint’s procedure has been completed.
Please note that if there is a constant need for engaging with a third party, this can create additional obstacles to the therapy.
We may contact you upon initial receipt of a referral should we have a query about the referral and/or where we feel we would not be a good fit for the client’s needs and refer them back to you. If the client has had an assessment appointment but cannot be offered sessions, we refer them onto their GP and/or back to you depending on the outcome.
Psychodynamic, integrative, and humanistic (person-centred) therapy; we do not offer CBT or other specialist forms of therapy. Trauma informed, intercultural, intersectional and an anti-racist approach, is embedded in our work here.
Waiting times fluctuate, ranging between 4 – 24 weeks, depending on demand, funding, and availability of any specific needs, such as a language match. We aim to keep wait times to six months however there may be times when this is exceeded due to demand and therapist availability.
