Over the past five years (2020-2025), we have shown resilience, adaptability, and a deep commitment to the women we serve. As we celebrated our 40th anniversary, we reflected with pride on how we navigated the challenges of the pandemic, achieved significant financial growth, expanded our services, and strengthened key partnerships. These achievements have enabled us to support more women than ever before and have reinforced our position as a trusted provider of trauma-informed, culturally responsive mental health services for minoritised women across North London, while building a strong foundation for our future.
Over the past five years, we have shown strong resilience, recovering from the financial challenges of the pandemic and growing our income. Through strategic fundraising diversification, we achieved approximately 70% income growth between 2021 and 2025, strengthening our long-term sustainability and ability to support the women and communities we serve.
Through our Women Leaders Group and Propel Project, we empowered women to develop leadership skills and influence local decision-making. Women’s voices were amplified through community forums, collaborative service design, and participation in key partnerships tackling inequality and improving wellbeing, supported by our successful progression to the first stage of long-term systems change funding.
We successfully expanded and sustained our services to meet growing need, supporting a 42% increase in referrals while maintaining excellent clinical outcomes and reducing a significant post-pandemic backlog. We continued to deliver a wide range of specialist, culturally responsive counselling services, holistic therapies, and group programmes, with over 90% of women reporting positive improvements in wellbeing, coping, and personal insight. Through strong partnerships, community-based wellbeing initiatives, and accessible support delivered in multiple languages and formats, we reached hundreds of women from diverse backgrounds, helping them overcome isolation, build resilience, and access the support they need to thrive.
We strengthened the foundations of our organisation by investing in high-quality clinical practice, robust governance, and staff wellbeing. Supported by a skilled and diverse team, we maintained our BACP accreditation and strong quality assurance standards, while enhancing board expertise and staff support systems. As we celebrated our 40th anniversary, we reflected with pride on four decades of providing trauma-informed, culturally responsive support and championing women facing multiple barriers to wellbeing and opportunity.
Our unique strength lies in providing specialist, trauma-informed mental health support that combines psychodynamic, intercultural, and intersectional approaches for low-income women from minoritised communities. With services available in over 13 community languages, strong clinical standards, and 40 years of trusted community relationships, we have built a distinctive, women-led organisation that is rooted in lived experience and committed to delivering accessible, culturally responsive care.
The Maya Centre’s next strategic priorities (2025–2030)
Each priority reflects a commitment to survivor voice, cultural relevance, sustainability, and a wider impact on women’s mental health in the community.
Expand specialist therapy, group, and educational programmes to meet rising demand—especially through culturally-specific, trauma-focused, and remote offerings.
Invest in digital systems for secure, integrated case management and expand accessible tele-therapy services for efficiency and reach.
Secure a permanent, fully accessible base, ensuring suitable space for therapy, community, and arts programming.
Introduce a tiered (paid plus free) counselling model to generate new flexible income, protecting free support for those most in need.
Lead on systems change and advocacy by supporting survivor-led campaigns and engaging in policy, training, and multi-agency partnerships.
Grow unrestricted income by diversifying fundraising, developing social enterprise, and expanding statutory and community contracts.
Honour the Centre’s name and legacy by expanding arts-informed therapy, storytelling, and public heritage projects.
Strengthen organisational resilience through better governance, trustee and staff development, succession planning, and infrastructure upgrades.